Q: What makes your service different from other cleaning services?
A: Our  Cleaning Service is more thorough than that of other cleaning services. In addition, we provide a service comparable to that of 4-star hotel by adding our personal touches including aroma therapy for your home.   

Q: What  cleaning supplies do I need? 
A: We are fully equipped with  eco-friendly and biodegradable cleaning products and use only new wipes and fresh cloths for every home we clean.  

Q: How much notice do I need to give you to book a cleaning service?
 A: We would like two days notice, but we specialise in last minute requests. After all "We will come when the others are too busy".

Q: Do I have to be home when someone cleans?
A: No, you don’t need to be home when we clean it. Some clients let us in before they leave for work and show us how to let ourselves out and some clients opt to make us a set of keys.

Q: We have pets, is that a problem?
A: A lot of Gold Coast residents have pets so we are used to working around them. If your pets tend to get anxious around strangers it is best them in an enclosed area during the first cleaning or until they become accustomed to the cleaner. Please remember that extra time is needed to rid a home of pet hair. 

Q: How do I pay?
A: Payment is due at the time of service. We accept cash, cheque or bank deposit. 

Q: What is your cancellation policy?
A: We require a 48 hour cancellation notice. If you cancel you appointment any later than 48 hours you will incur a $30 late cancellation fee.